TVS Newsletter

TVS CONNECT will be temporarily offline from Apr 29 6pm to May 2 8:30am

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Dear TVS Members: As previously announced, the weekend of April 29 through May 1, 2016 your Credit Union will be converting data processing systems. This time around all of the component parts are set to full speed ahead in order to hit the mark on this April 29th deadline. Once again we want to inform all of our members what this will mean to them. Members will see changes in such things as statements, on-line access through TVS Connect, and audio response access through Phone-A-Teller. These programs will have a new look and means of accessibility with this data processing change comes bigger and better things not only for the members but also for our staff. Also coming to your Credit Union at this time is the much-requested mobile access to your accounts. This baby is so new that we haven’t even given it a name yet. (A LITTLE HELP FROM THE AUDIENCE ON THIS ONE - PLEASE.) In anticipation of and in preparation for these changes the Credit Union office will be closed for business on Monday, May 2, 2016 in order to give the staff the additional training that they will need to better serve our members Also, access to such things as TVS Connect, Tri-Pay and Phone-A-Teller will not be available on conversion weekend. Members utilizing TVS Connect and Phone-A-Teller will be given new access codes and phone numbers before conversion weekend Please read all future correspondence from this office. We will make every attempt to keep our members abreast of any and all changes to be sure that you have the correct access points to all of our services. We are committed to making this transition as smooth as possible for all of our members and staff. If you have any concerns, please feel free to contact the office at 412.344.3406. A representative in the office will be glad to address your concerns.



Using top ID protection technology, Sherpa Identity Protection will equip you with the tools and guidance to protect your personal information. If a breach should occur, our proactive monitoring identifies it quickly. Plus we have the experts you need to navigate the path to identify and credit restoration should you ever need it.

One of the exclusive benefits of your credit union membership is access to TruStage insurance products and programs, specifically the TruStage Health Insurance Program.

The TruStage Health Insurance Program, powered by GoHealth, can be an easy way for members to save on health insurance.

  • You could save $434.39* a month on health insurance.
  • More than 75%** of applicants qualify for financial help.
  • GoHealth advisors can help you find the right plan for you and your family.

Act now! Call 1-888-416-2166 or go to today.

Credit unions like ours make TruStage insurance programs available because they’re founded in value, honesty and knowledgeable support. TruStage and the companies behind it were formed by credit unions, for credit unions and their members. As part of your financial planning, we invite you to discover how these products and programs might be right for you.

The TruStage™ Health Insurance Program is made available through TruStage Insurance Agency, LLC and GoHealth LLC. GoHealth LLC is licensed to sell nationwide and operates in all states with the exception of Massachusetts, Hawaii, Vermont and Rhode Island. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union. *Families eligible for the Advance Premium Tax Credit saved an average of $434.39 per month on their health insurance when they shopped through GoHealth (based on 2015 open enrollment data). **Over 75% of those who enrolled through GoHealth are eligible for the Advance Premium Tax Credit to lower the cost of their health insurance (2014 OE)




Our Mission Statment
the goal of Tri-Valley Service Federal Credit Union is to assist each of our members in securing a healthy financial future.  We are committed to providing packages, promotions, and services to encourage our members to protect and grow their investments through sound financial planning.